Privacy Policy

Last Updated April 2025

1. Overview

Thrive Now Media, LLC (“Thrive Now Media,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://app.thrivenowmedia.com/ or otherwise use the Platform as described further in the Terms of Service , and that you may provide in electronic messages to Thrive Now Media.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Thrive Now Media may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Thrive Now Media Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information that Thrive Now Media Collects About You & How Thrive Now Media Collects Information About You

Thrive Now Media may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

  • Personal Information – Information that identifies you, such as your name, email address, brokerage, job title, or phone number.

  • Non-Personal Information – Information that does not identify you personally, such as your browser type, device information, course progress, community engagement or general usage patterns.

How We collect Information:

  • Directly from you when you provide it to us. When you fill out a form, contact us, or interact with features on our platform, you may provide Personal Information voluntarily.

    If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by You asking for their consent).

  • From third parties. We may receive information from service providers and partners who support our platform functionality, such as hosting or analytics services. These third parties confirm that they have the right to share this information with us.

    We may receive information from platforms such as Facebook or Instagram, if you contact us through messages or complete forms linked from those platforms.

  • Automatically as you navigate through the Platform or during the time in which you utilize our Services. We use cookies and similar technologies to understand how you use our platform. This helps us improve performance and provide a better user experience. For more details, see our Cookies Policy

    If you provide information about someone else, you must have their permission to do so.

3. How We Use the Information We Collect

We use the personal information you provide, or that we collect, to operate and improve our platform and to communicate with you effectively. Uses of your information may include:

A. To Operate and Improve Our Platform

We use your information to:

  • Provide and maintain our services

  • Improve user experience and functionality

  • Monitor performance, usage trends, and system health

  • Support technical troubleshooting and platform optimization

    Some platform features may involve tools that use automation or artificial intelligence to improve functionality. We do not use personal data to build generalized machine learning models.

B. To Communicate With You

We may use your contact details to:

  • Respond to inquiries or messages you send us via the platform or through our connected social media pages (e.g., Facebook or Instagram)

  • Send important administrative information such as service updates, security notices, or changes to our policies

  • Share details about upcoming informational sessions, events, or resources related to the services you have expressed interest in (such as reminders about quarterly masterclasses)

    You can manage your communication preferences at any time.

C. For Analytics and Insights

We use information (including automatically collected data) to:

  • Understand how users interact with our platform

  • Analyze traffic and usage trends

  • Develop new features and enhance platform performance

    This analysis helps us improve our services and provide a better overall experience for our users.

D. To Support and Secure Our Services

We may use your information to:

  • Provide customer support and technical assistance

  • Verify account access and identity, where applicable

  • Monitor the platform for security and integrity

  • Prevent or detect potentially harmful or unauthorized activity

4. How Thrive Now Media Protects Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and organizational safeguards to help protect it from unauthorized access, use, or disclosure.

These safeguards may include:

  • Encryption and secure communications protocols

  • Access controls and authentication measures

  • Regular system monitoring and maintenance

We also require third-party service providers who may process your information on our behalf to implement similar security measures in accordance with applicable standards and this Privacy Policy.

However, no method of data transmission or storage is completely secure. If you believe your interaction with us is no longer secure — for example, if you suspect your account or contact information has been compromised — please contact us immediately using the details provided in the “How to Contact Us” section below.

5. When Thrive Now Media Shares Your Information

We do not sell your personal information.

We may share your information with trusted service providers or partners who assist us in operating the platform and delivering services, but only under strict data protection agreements. These third parties are only allowed to use your information to perform tasks on our behalf and must protect it in accordance with this Privacy Policy.

We may share your information in the following limited cases:

  • With service providers who help with technical infrastructure, data storage, customer support, analytics, and related functions.

  • With affiliated entities within our organization who assist with providing services or support, in line with this Privacy Policy.

  • When required by law — to comply with legal obligations, court orders, or government requests.

  • To ensure safety — to detect or prevent security issues, misuse, or harmful activity.

  • During a business transition, such as a merger or acquisition, where user information may be part of the assets transferred, subject to appropriate safeguards.

Any sharing of information is done carefully, with respect for your privacy and only when necessary to operate and maintain our platform securely and effectively.

6. Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under this age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

If you believe a child under 13 has provided us with personal information, please contact us using the details provided in the “How to Contact Us” section below.

7. Links to Other Websites and Services

Our platform may contain links to third-party websites or services. These links are provided for convenience or informational purposes only.

We are not responsible for the content, privacy practices, or data handling of those external websites or services. This Privacy Policy does not apply to any site or service not operated by us.

If you choose to visit a linked site or use a third-party service, we encourage you to review their privacy policy and terms before providing any personal information

8. Do Not Track

Some web browsers offer a “Do Not Track” (DNT) setting that allows you to signal your preference not to have your online activity tracked.

At this time, our platform does not respond to DNT signals. However, you can manage your cookie preferences through your browser settings.

9. Your Legal Rights

Depending on where you live, you may have certain rights regarding the personal information we collect about you.

These may include the right to:

  • Access the personal information we have about you

  • Request corrections to your information

  • Ask us to delete your personal information, where applicable

  • Withdraw consent for future communications

To make a request regarding your personal information, or if you have questions about your privacy rights, please contact us using the details provided in the “How to Contact Us” section below.

We may ask you to verify your identity before fulfilling your request.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to:

  • Know what personal information we collect, use, and disclose

  • Request access to your personal information

  • Request that we correct or delete your personal information

  • Opt out of the “sharing” of your personal information for cross-context behavioral advertising

  • Limit the use and disclosure of sensitive personal information (if collected)

  • Not be discriminated against for exercising any of these rights

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising without your consent.

You can make a request to access, correct, or delete your personal information by contacting us using the details in the “How to Contact Us” section below. We may ask you to verify your identity before processing your request.

If you choose to use an authorized agent to submit a request on your behalf, we may require written permission or a legal power of attorney, and we may still request that you verify your identity directly with us.

11. Colorado Privacy Rights

If you are a resident of Colorado, you have certain rights under the Colorado Privacy Act (CPA).

These rights include the ability to:

  • Access the personal data we hold about you

  • Request that we correct or delete your personal data

  • Obtain a copy of your personal data in a portable format

  • Opt out of the processing of your personal data for targeted advertising or profiling (note: we do not use personal data for these purposes)

To exercise your rights, please contact us using the information provided in the “How to Contact Us” section. We may ask you to verify your identity before processing your request.

If we are unable to fulfill your request, you have the right to appeal our decision by contacting us through the same method.

12. Connecticut Privacy Rights

If you are a resident of Connecticut, you have certain rights under the Connecticut Data Privacy Act (CTDPA).

These include the right to:

  • Access and correct the personal data we have collected about you

  • Request deletion of your personal data

  • Obtain a copy of your personal data in a portable and accessible format

  • Opt out of the processing of personal data for targeted advertising or profiling (note: we do not process personal data for these purposes)

To exercise any of these rights, please contact us using the information in the “How to Contact Us” section. If we deny your request, you have the right to appeal by contacting us through the same method.

13. Utah Privacy Rights

you are a resident of Utah, you have specific rights under the Utah Consumer Privacy Act (UCPA).

These rights include:

  • Right to Access: You can confirm whether we are processing your personal data and access that data.

  • Right to Delete: You can request the deletion of personal data you have provided to us.​

  • Right to Data Portability: You can obtain a copy of your personal data in a portable and readily usable format.

  • Right to Opt-Out: You can opt out of the processing of your personal data for targeted advertising or the sale of personal data.​

Please note that we do not sell personal data or process personal data for targeted advertising purposes.

To exercise any of these rights, please contact us using the information provided in the “How to Contact Us” section. We may need to verify your identity before processing your request.

14. Virginia Privacy Rights

If you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA), effective January 1, 2023.

These rights include:​

  • Right to Access: You can confirm whether we process your personal data and access that data.

  • Right to Correct: You can request corrections to inaccuracies in your personal data.

  • Right to Delete: You can request the deletion of your personal data.

  • Right to Data Portability: You can obtain a copy of your personal data in a portable and readily usable format.

  • Right to Opt-Out: You can opt out of the processing of your personal data for targeted advertising, the sale of personal data, or Profiling in furtherance of decisions that produce legal or similarly significant effects

To exercise any of these rights, please contact us using the information provided in the “How to Contact Us” section. We may need to verify your identity before processing your request.​

If we decline to act on your request, you have the right to appeal our decision. Instructions for submitting an appeal will be provided in our response.

15. Canadian Privacy Rights

If you are located in Canada, you have the right to access the personal information we hold about you and to request corrections if you believe any information is inaccurate or incomplete.

You also have the right to withdraw your consent for the use of your personal information at any time, subject to legal and contractual restrictions.

To make a request regarding your information or to withdraw consent, please contact us using the details provided in the “How to Contact Us” section below.

We will respond to your request in a reasonable timeframe and in accordance with applicable privacy laws.

16. How To Contact US

If you have any questions about this Privacy Policy, or if you would like to request access to, correction of, or deletion of your personal information, you may contact us using one of the methods below:

Thrive Now Media LLC

Email: [email protected]

Mailing Address: 41743 Enterprise Cir N Ste 201, CA 92590

Website: https://app.thrivenowmedia.com/contact-us

When contacting us, please include your name and a clear description of your request so we can respond efficiently. We may need to verify your identity before fulfilling certain privacy-related requests.

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